If you see an offer from Gentle Herd that does not reflect the stated discount, or a couponcode does not work, please let us know and we will correct it as soon as possible.
| Discount | Description | Expiry Date |
|---|---|---|
| 10% | Cozy Winter Sale | 2025-05-03 |
| 20% | Take 20% Off at GentleHerd.com with Code . GHGIFT | 2050-07-21 |
| 100% | 100% Cashmere Knit Pullover from GentleHerd.com. A comfy, yearround essential piece. | 2025-09-28 |
| $199 | Free Shipping on orders $199+ at GentleHerd.com. No code required. *limited time only | 2025-06-02 |
Yes, if the items are being shipped to the same address and within 24 hours of purchase, you can add items to your order. To do so, please us.
It takes 3 business days to process your order and then 7-14 business days for delivery.
Yes, orders above $199 have free shipping*.
*Free shipping is not available for every country. Please refer to the Shipping Country Chart on the Shipping Policy page.
After you place an order, you will receive a tracking number in your Email. You can either track your order through the Courier website or sign in with your Gentle Herd account and click “My Order” to track the order status.
• North America
All duties and taxes are included in the price shown on the item page.
• The United Kingdom and EU countries.
The United Kingdom and EU countries are VAT-free regions, so no tariffs are included in the products’ price.
• Other international shipments
All Duties and taxes are calculated and paid before check out and delivery.
Please check our Shipping Country List on our Shipping Policy page.
We accept exchanges or returns on most items within 28 days of purchase free of charge. We do not accept returns after this period. Please contact us via e-mail if you require an exchange or return, along with the reason.
*Final Sale Merchandise Policy. All items purchased as “FINAL SALE,”including gift cards, gifts with purchase, or discounted merchandise, cannot be returned, exchange, or credit, without exception.
Additionally, all customized or modified items are considered final sales and cannot be returned.
*If your refund is within the original order price amount, your refund will be applied to your original payment method. If your refund amount is more than the actual order price amount, please provide your Paypal account info for your refund. Please be patient as it can sometimes take several days.
Currently, we do not offer returns labels. However, we will refund the return fee to your original payment account once we have confirmed the returned item(s). We will update you when we have upgraded our labeling service.
After we receive the item back, we check the piece according to our Return Policy Approval Process. After inspection, we will notify you via Email whether or not the item qualified for a refund. If yes, the refund will be made via the original payment method within 5-7 business days.
Please feel free to contact us viae-mail for any further inquiries.
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Cashmere Care- With love and care, you can enjoy your cashmere and wool items forever. For cleaning, we recommend professional dry cleaning or hand-washing. Please refrain from the machine wash. Hand Washing- Fill a basin with water temperature no more than 30°C and add a decent amount of detergent. For optimal results, use a mild detergent instead of soap or regular shampoo. Allow the items to soak for 5-10 minutes. Then, gently hand-rub for 2-5 minutes. Rinse the items thoroughly and carefully drain the excess water before placing them on a towel to dry. To maintain the garment’s shape, place the wet item on the towel, roll it up, and gently squeeze out any remaining water. Lay flat in a dry space to dry，and keep away from direct sunlight.
| Discount Codes | 17 |
| Best Gentle Herd Coupon | $199 |
| Working Promo Codes | 2 |
| Redeemed Codes | 4 |