The beginning. Fnac was born in 1954, by the hand of Max Théret and André Essel, two friends who sought to practice a different type of trade, aimed at the largest number of people and not just for the elites. A consumer protection trade, based on the freedom and responsibility of sellers.
This is the genetic heritage of Fnac, still claimed today.The arrival in Portugal.The 28th of February 1998 marked a turning point in the cultural and technological offer in Portugal. The FNAC brand, created in France in 1954, known only to a minority, quickly conquered the Portuguese market. The response of national consumers to the FNAC concept was so unpredictable that the presence of FNAC in Portugal has proved to be a phenomenon and a unique case of success. Known for its unparalleled offer in cultural and technological products, Fnac is diversity, innovation and service differentiation. Currently, in Portugal, there are 29 Fnac physical stores (Lisbon Airport; Amoreiras; Alfragide; AlgarveShopping; Almada; Braga; CascaisShopping; Chiado; Coimbra; Colombo; Évora; Faro; GaiaShopping; GuimaraesShopping; IST; LeiriaShopping; Lagos; Loulé; Madeira ; MarShopping; Montijo; NorteShopping; Oeiras; Saldanha; Santa Catarina; Setúbal; Vila Real; Viseu; Vasco da Gama) and an online store (Fnac.pt), leader in e-commerce in Portugal. In addition to the diversity of products available in stores, Fnac offers numerous services to its customers, such as Fnac laboratory, Clinica Fnac, different shipping methods, exclusive campaigns for Members, Click in Store and MarketPlace offer. But more than that. To buy at Fnac is to live a unique experience and to be at the forefront of technology with a differentiated service. Ensuring an omnichannel experience to its customers, FNAC offers its entire offer from any place or device, at any time. Only in this way has it been possible to maintain the level of satisfaction of consumers, who rated the sellers with a score of 4.5 out of 5.
The Marketplace of Fnac Portugal celebrated its launch anniversary on the 23rd. Since the beginning, it has grown in double digits every year, with more than 250 thousand customers. The director of e-Commerce at Fnac Portugal, Paula Alves, referred that 'The Fnac marketplace has evolved in a sustained way in the last six years and the concept has been increasingly consolidated in the Portuguese market'. The online sales service has also expanded its business areas from sports to cosmetics and perfumery, garden, home, decoration and DIY products, offering more than 60 million products. Thanks to the marketplace, we have accelerated the diversification of the range we offer to our customers and, in this way, have been reaching more and more consumers, who are also increasingly digital in their purchasing behaviors. Our goal is that the Portuguese, whenever they want to buy an article, of whatever type, think of the fnac.pt website as the privileged place where they find everything they need. To ensure the best customer service, quality indicators have been defined which are constantly monitored.
The beginning. Fnac was born in 1954, by the hand of Max Théret and André Essel, two friends who sought to practice a different type of trade, aimed at the largest number of people and not just for the elites. A consumer protection trade, based on the freedom and responsibility of sellers. This is the genetic heritage of Fnac, still claimed today.The arrival in Portugal. February 28, 1998 marked a turning point in the cultural and technological offer in Portugal. The FNAC brand, created in France in 1954, known only to a minority, quickly conquered the Portuguese market. The response of national consumers to the FNAC concept was so unpredictable that the presence of FNAC in Portugal has proved to be a phenomenon and a unique case of success. Known for its unparalleled offer in cultural and technological products, Fnac is committed to diversity, innovation and differentiation in service. Currently, in Portugal, there are 29 Fnac physical stores (Lisbon Airport; Amoreiras; Alfragide; AlgarveShopping; Almada; Braga; CascaisShopping; Chiado; Coimbra; Colombo; Évora; Faro; GaiaShopping; GuimaraesShopping; IST; LeiriaShopping; Lagos; Loulé; Madeira ; MarShopping; Montijo; NorteShopping; Oeiras; Saldanha; Santa Catarina; Setúbal; Vila Real; Viseu; Vasco da Gama) and an online store (Fnac.pt), leader in e-commerce in Portugal. In addition to the diversity of products available in stores, Fnac offers numerous services to its customers, such as Fnac laboratory, Clinica Fnac, different shipping methods, exclusive campaigns for Members, Click in Store and MarketPlace offer.But more than that. To buy at Fnac is to live a unique experience and to be at the forefront of technology with a differentiated service. Ensuring an omnichannel experience to its customers, FNAC offers its entire offer from any place or device, at any time. The website of the Fnac virtual store offers products such as books, CDs, DVDs, games, computers, electronics, among others. Also inquire about payment and delivery methods.
Fnac is a retail store that sells cultural and electronic products. It has physical stores in six cities across the country and sells nationwide through the website.
Fnac's history begins in France, more than 60 years ago. The store was born under the name of Fédération nationale d'achats des cadres (National Federation of Purchasing for Executives), and was founded as a member discount club in 1954.
Between the 1960s and 1970s, the store expands its operations, starts selling books and begins to serve the general public.
In Brazil, the store has been present since 1999, in São Paulo. In 2005, the store started online operations and, because many consumers believe that Fnac is reliable, the store has customers across the country.
In 2017, Fnac's Brazilian operations were purchased by Livraria Cultura, another important brand in the cultural products sector - which gives the store even more weight and relevance, here in the country.
Diversity of products
Fnac is known for its diversity of products. Although it is remembered, at first for the sale of books, the store offers products for the home and technology articles, in addition to widely serving the geek audience.
The website is divided into product sections. Are they:
Home appliances;
Small appliances;
Computing;
Smartphones;
TVs;
Sound;
Photograph;
Books;
Movies and series;
Music;
Game;
Geek;
Stationary store;
Toy.
Do you want to buy books at Fnac, but are you unsure about which one or which titles? See our list of the best books to read until the end of 2018 and make your selection.
How to buy at Fnac?
For those who already think that Fnac is reliable and wants to buy in the store, we will show you step by step to place your orders.
1. Register at the store
Access the Fnac website and click on the 'Enter' button, located at the top of the page, on the right. If you are already a customer, just enter your login details (email and password). Otherwise, register, informing e-mail and other personal data.
A message will be sent to your email, confirming the registration on the website. You will only be able to make purchases after opening this message and confirming it.
2. Select your products
Navigate between the sections of the online store and choose the products you want. They are being stored in your 'cart'.
Don't forget to check all the product's features, such as size, volume, quantity, etc. This is fundamental in purchases made on the internet and many people are dissatisfied with the acquisition precisely because they do not pay attention to the descriptions.
3. Check the orders and choose the payment and delivery method
Finally, check that all orders are correct and select the form of payment and delivery. You can receive the product at home, paying the freight, which varies from one region to another, or it can be free in some cases.
If you prefer, the customer can go to one of Fnac's stores, if he is in one of the six regions with physical units of the company, and make the product withdrawal there.
To check store addresses, visit the Fnac address page.
oupon 80% OFF at FNAC Store
Fnac Card | One more facility for the customer
Fnac offers customers two card options to enhance the in-store shopping experience.
The loyalty card gives access to exclusive offers and benefits with partner companies, such as discount options. The annual fee is R $ 60.
The credit card provides, in addition to all these benefits, extra points in the Mastercard points program and can be used in any store. The annual fee is R $ 129.
Is Fnac reliable?
In order to answer whether Fnac is reliable, we analyzed both the practicality of browsing the website, the security of the virtual platform and the shopping experience reported by customers who have already operated with the store.
Payment methods
Fnac accepts Visa, Mastercard, Diners, American Express and Aura credit cards. They must be issued in Brazil and all payments are subject to analysis.
The customer can also pay with boleto bancário, which can be done through internet banking or any bank branch - valid only for cash payment.
Finally, who has an account with Itaú can also make a bank transfer, with payment confirmation within 3 working days.
Site security
The site is certified by VTEX, a security company that guarantees the protection of data sent to the site, such as credit card number, passwords, and sensitive personal information.
This ensures confidentiality and protection to all data provided by the customer, ensuring that this information is used only internally and always for the benefit of the consumer.
Store with registered CNPJ and fixed administrative address
Another detail that attests to the store's reliability is the fixed address and CNPJ registration. The company is headquartered at Av. Paulista, in São Paulo, and is registered with CNPJ 62.410.352 / 0001-72.
It also has an answering phone, which can be contactedon Friday from 9am to 8pm, and on Saturdays from 9am to 6pm. The numbers are (11) 3371-0100.
Fnac's reputation in Claim Here
Fnac is reliable Claim Here
Reclame Aqui is the main internet portal when it comes to the reputation of a store / brand / company.
In 2017, Fnac online received 2031 complaints on the website and responded to their 2001 - a rate of 98.5%. In all, 77.3% of the records were resolved, with an average response time of 16 days and 2 hours.
Of the total number of claimants, 43.9% would return to do business, which classifies the store as 'Regular', according to the service standards of Reclame Aqui.
Most of the records refer to arrears in between (1911 complaints) and problems related to the finalization of the purchase.
Ebit assesses that Fnac is reliable
Fnac is reliable ebit
Ebit is also another important portal for evaluating virtual stores, which verifies directly with the consumer the experience with the brands, granting quality stamps to the purchasing platforms.
The notes are very up-to-date, taking into account the records made in the last 90 days, which guarantees the consumer a realistic overview, which takes into account the recent moment of the company, according to the following criteria:
Buying decision;
Shopping experience;
Purchase satisfaction survey;
After-sales research;
Product search.
According to Ebit, Fnac is reliable: the store has the silver seal, which classifies the site as 'very good'.
According to customer reviews, 84.09% of purchases were made on time and 79.55% of them would return to buy some product at Fnac.
Evaluation of the store and other portals
The Bom de Marca website, which also assesses customer satisfaction with brands, classifies Fnac as reliable.
Fnac is reliable Good Brand
The overall reputation of the online store received the total score - 5 stars. This number takes into account:
The Buscapé website, which compares product prices in several online stores, also receives evaluations. According to the votes registered by customers, 85% of the transactions were seen as positive and only 15% of the analyzes had a negative content - another site that proves the safety and reliability of Fnac.
Fnac is a store of good, a partner of Risü in the dissemination of good actions, which help to change the world - with your help, of course!
We guarantee that Fnac is reliable and safe - that's why it received Risü stamps on both counts.
Customers still rate the store with a rating of 3.07, out of a total of 5.
Anyone who buys at Fnac, using the Risü platform, is sure to be purchasing books, electronics and various other products, in a safe and quality store and still gets exclusive discounts.
Risü registered consumers can get unmissable promotions, with up to 80% discount.
The price is lower and you still choose a social institution of your choice to allocate part of the value of your purchases, without any increase in the final purchase price.
Access your Fnac na Risü discount coupon here and discover a new way of shopping, with benefits for many people.
Our customers must be able to find their products regardless of the channel, and we offer them a full range of flexible, cross-format experiences, including purchase on the Internet and collection in store, or online purchase of a product that is not in stock in a store and delivery in accordance with the option chosen by the customer.
This omni-channel strategy is based on three complementary pillars:
A strong online presence: the combined total audience on our sales sites makes Fnac Darty the second largest e-commerce group in France, with mobile phone sales playing an increasingly large role. Both of our brands also have marketplaces that are open to retail partners, allowing us to offer nearly 30 million offers online.
Delivery services that meet optimum market standards: Fnac and Darty constantly strive to offer their customers a range of efficient customized delivery services including standard 24 hour delivery, 2 hour messenger delivery or evening delivery to suit the customer. As part of the Fnac+ program, Fnac members have cost-free access at their discretion to all of the brand's delivery services.
A constantly expanding store network: to strengthen its proximity to its customers, Fnac Darty is continuing to expand its network of stores by specifically opening franchise stores in the more restricted catchment areas. This wide territorial coverage allows for expansion of the Click & Collect service: customers of one brand can have their purchases delivered online in a store belonging to the other brand. Through the increasing digitalization of the network's points of sale, our aim is to offer an in-store shopping experience that is as personalized and fluid as a customer's online experience.
Fnac Darty is also stepping up the pace on all aspects of the omni-channel system abroad, in order to gradually bring all its geographical regions up to the same standard as the one developed in France, i.e. consolidating the Internet and mobile system, strengthening the delivery offering, and increasing the coverage of the store network.
HMY and La Fnac collaborated for the first time in 2005: the point of sale located in Sainte Geneviève des Bois was the first of many. The retailer, specialised in leisure and technologies, entrusted HMY with its store fittings: shelving, welcome desk and information desks. They evolved the store concept together. The retailer wanted a more convenience-like concept, while keeping La Fnac's identity. In order to satisfy La Fnac's needs, HMY developed a specific shelving range for each product sector, with low white furniture in aisles: multimedia, cards, and culture.
La Fnac: an innovative retailer
Facing increased competition from the Internet, La Fnac chose innovation and diversification. 2015 was the year of the expansion of a new concept named Fnac Connect, dedicated to connected devices and telephony. This concept has been deployed either in dedicated points of sales or in specific shop-in-shops.
HMY and La Fnac: beyond the borders
HMY has also accompanied the retailer in the worldwide deployment of its concept. A point of sale will soon be installed in Belgium. The technical design office, production, supply chain and installation teams are just some of the many departments who successfully contributed to the La Fnac projects.
The project focused on the restoration of a building dating back to the 1950s and its transformation into a 'Fnac' store, the French multinational specialising in books, electronics and music. The store has a total surface are of 3,800 m2, 2,000 m2 of which are used as depot and offices.
On July 1st, the first FNAC store in Congo opened in the heart of the Grand Fleuve shopping Mall, Brazzaville. With an area of 450 m2, this new store, meets with the increasing demands of the Congolese people for technical and cultural products, offering the entire FNAC range: books, records, DVDs, gaming, connected objects, sound, photo, TV, games / toys. To Mercure International, this new location in the heart of Grand Fleuve Shopping Mall, a 2-storey building of 11,000 m2 built according to international standards and equipped with elevators and escalators, has a symbolic value and reflects the passion for cultural diversity, passion for the people, who represent this land, those who are a part of the Mercure International's team.
Culture, Leisure and Technology!
Fnac is a French retail chain specializing in all things culture, leisure and technology. With over 600 stores around the world, Fnac offers customers the best in products, service, advice and support. Customers are encouraged to read, participate in events, display personal art and participate in entertainment opportunities.
fnac.pt, operated by Fnac Portugal-Actividades Culturais e Distribuição de Livros, Discos Multimédia e Produtos Técnicos, Lda., is an online store with nationally-focused sales. Its eCommerce net sales are generated almost entirely in Portugal. With regards to the product range, fnac.pt is an all-round online store, with products on offer that cover different categories, such as 'Electronics & Media', 'Toys, Hobby & DIY' as well as 'Furniture & Appliances'.
Fnac's product mix is differentiated: books, CDs, DVDs, audio equipment, video, telephony, photography, computers and services. There are currently ten stores in Brazil, in addition to the fnac.com.br website
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Fnac Darty is a leading household appliances, electronics and entertainment goods retailer in 5 countries with 4 brands, a large product catalog of 15 million products, an annual revenue of €7 billion and a growing database of 14 million clients.
Fnac Department Store is just one of Nice's landmarks to discover. Visitors can find the best hotel rates near many shopping centers and areas - only on Agoda.com. The choice of accommodation near Fnac Department Store greatly varies from luxurious hotels to affordable guesthouses.
Agoda.com's secure on-line booking form makes it easy to reserve hotels close to Fnac Department Store. Our Nice city page incorporates convenient search tools and extensive hotel information which enables easy hotel search. With more than 150,000 hotels worldwide, it's easy to find hotels on Agoda.com near points of interests like Fnac Department Store.
Fnac from l'Illa Diagonal of Barcelona offers the best technology products, electronics, books, music gadgets and much more. Fnac is a shop where you can shop, but it also offers free exhibitions and activities for every type of audience.
Fnac was created in France in 1954, becoming the first European distributor of cultural and leisure products. It is a unique example of the alliance between commerce and culture that aims to give its customers the most information possible to help them during their buying process. Currently, it has more than 150 establishments in 9 countries.
Apart from being faithful to its commitment to culture, Fnac is one of the most important cultural agitators in the country. It gives artistic creations permanent support; it organizes more than 300 cultural activities every year, plans projects to discover new creators and organizes a monthly photographic exhibition.
This establishment offers its clients parking advantages in L'Illa Diagonal. You can consult all the conditions in the shop. Also, you can join the Fnac membership club! Do not wait any longer and visit us!
Fnac has an unparalleled offer in cultural and technological products - books, music, films, sound and image telecommunications and information technology and games.
You can also count on countless services such as ordering books and records, home deliveries, after-sales service, Fnac laboratory, Clinica Fnac, different shipping methods, exclusive campaigns for Members, Click in Store and MarketPlace offer .
Inaugurated in December 1993, this mega store owned by the French group FNAC is a key point of reference and meeting point for cultural events and the consumption of leisure, culture and technology in the city. Considered the flagship FNAC store in Spain, here you can buy all kinds of audiovisual products, books, music, tickets for shows, movies, video games and new technologies, with staff on hand to provide expert advice.
In addition, FNAC was the first company in the retail distribution sector to offer cultural activities and support for artistic creation free of charge. The FNAC store in Calle Preciados is home to the Forum Fnac, which hosts all kinds of events, from concerts to book signings, as well as talks, exhibitions, workshops, film showings, and children's activities.
In addition to its day-to-day activities, the shop plays a prominent role in major cultural celebrations, such as World Book Day, Photoespaña, and World Music Day, among others.
Online shopping has become increasingly popular in Australia, with many retailers offering a wide range of products at competitive prices. One way that shoppers can save even more money when shopping online is by using coupons and promo codes. For example, check out our General Issue Promo Codes or Lunt Solar Systems Promo Codes, they have daily new offers and coupon codes.
Coupons are discounts from Fnac can be applied to a purchase in the form of a code, which can be entered at checkout. Promo codes are similar to coupons, but they are typically offered as part of a promotional campaign and may have a limited time period in which they can be used.
There are a variety of ways to find Fnac coupons and promo codes for online stores in Australia. Some retailers will offer them directly on their website or through their email newsletter. Social media platforms, such as Facebook and Instagram, are also a great place to find coupons and promo codes, as many retailers use these platforms to promote their products and sales.
When using a coupon or promo code, it is important to read the fine print and make sure that the code is still valid and can be applied to the products you are purchasing. Some coupons may have exclusions or restrictions, such as a minimum purchase amount or a specific product category.
Using coupons and promo codes at Fnac can help shoppers save money on their online purchases. By taking the time to find and use these discounts, shoppers can stretch their budgets further and get the most value out of their online shopping experience.
In conclusion, Coupons and Fnac Promo codes are the best way to save money when shopping online in Australia. These discounts can be found on retailers' websites, social media platforms, and online coupon websites. It is important to read the fine print and make sure that the code is still valid and can be applied to the products you are purchasing. It is a great way to stretch your budget and get the most out of your online shopping experience. At the list on top of this page, you'll see all the offers, coupons, coupon codes and discounts currently available at Fnac. Easy, right? This listing was last updated on 07 November 2024.
A coupon code from Fnac is an alphanumeric code that you used to get the discount on your order. These Coupon Codes are also called coupon code, promotional code, discount code, promo code or coupon. Webshops from around the world use these types of codes to give discount to their customers on certain products or orders.
An action code or promotional code from Fnac Can be used in two ways. The first way is by simply clicking on "SHOW CODE", copy the code and paste it into the shopping cart of the webshop. The other way is by clicking on 'VIEW OFFER', you will then be redirected directly to the webshop and the discount will be applied automatically.
How do you find a coupon code at Kuponation.com? First of all, look for the desired store in the search bar at the top of this page. Are you looking for a particular product or brand? Then you can type it in the search bar. You can also find your desired webshop in our "SHOPS A-Z" or "CATEGORY" overviews. If you've come to our webshop page, choose a coupon code or offer you'd like to use.
Right now, there are Coupons codes and 2 offers available for Fnac:
Tech and Entertainment Savings
You can find perfect Offers on Fnac Use the coupon or Offers you find on Fnac to have a great online shopping experience
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The best discount we've found is a code for . Fnac shoppers save an average of 5 times at checkout.
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