Products and care
Questions and general recommendations about products and care:
As a general recommendation, all toys should be used with water-based lubricants, or with a formula compatible with the toy's material. Toys are personal and should be washed before and after use with mild soap, taking care not to get their electronic components wet. Also, they must be stored separately (without contact between them) and without batteries.
Warranty
In the event that an item does not work properly or has a defect, it may be exchanged for another equal or equivalent, reimbursed in points redeemable in future purchases, refunded in money, repaired or reduced in price. These procedures will be free for the user.
The warranty period for the products will be 2 years. Some brands have a direct guarantee on their products, in that case the customer will be provided with the means of contact to be able to exercise that guarantee within the terms offered.
The consumer must inform amantis.net within two months of becoming aware of the non-conformity of the product.
We kindly ask you to check the following before invoking the warranty:
a) The cells or batteries are in the correct position.
b) The cells or batteries are of the appropriate size.
c) It has all the necessary batteries.
d) That the covers make adequate contact or are properly closed.
e) The insurance that usually protects the contact areas of the battery and prevents the toys from activating when they are packed has been removed.
Recommendations for buying lingerie:
Once opened, the lingerie products ARE NOT CHANGED. There are some products that are ONE SIZE, they are medium-sized garments that adapt without problem to a wide range of shapes and sizes, generally very elastic. According to the manufacturers, they roughly indicate a range between 45 to 70 kg. If the buyer wears very large sizes, we recommend choosing items with option L (large).
Sealed products and hygiene measures in the packaging
Some of the items we offer on our website are sealed and some are not. This depends on the original manufacturer or importer of each item. Many times the product packaging is not the most suitable for transport by mail or courier, causing scratches on the toy due to friction inside its own packaging. Regarding hygiene issues, both the toy manufacturers and our team in charge of preparing orders, proceed under the strictest hygiene standards. Our reputation is backed by 10 years of experience bringing erotic toys to the common consumer. We recommend reading general recommendations about toys
Stock availability
If a product is not in stock, or you cannot find it in the chosen color, we will inform you by mail or SMS of the delay that would occur in delivery, which is usually between 5/6 days. If we do not receive the requested product, we will offer alternatives of the same quality.
In case of breakdown or defect, how do I make the change?
In case of defect or breakdown, you should contact amantis by e-mail (
[email protected]) or by phone (902006900) and we will explain the steps to follow after studying the case. DO NOT SEND ITEMS WITHOUT PRIOR CONTACTING. In this way we avoid unnecessary shipping and costs.
Payment methods
Doubts about means of payment
For security and convenience, credit and debit cards are the safest means. Our security measures guarantee confidentiality and security in payment. There is also the option of cash on delivery, with an extra cost of 2 euros.
What type of credit / debit cards do you accept?
We accept Visa and Mastercard both credit and debit.
Why don't the discount bands exactly match the discounted value?
For aesthetic reasons, the discount bands give an approximate value of the discount offered. The bands group the intermediate values, for example a product with a discount of 22.58% will show a discount band of 25%.
What are vibrators?
Vibrators are the most popular erotic toys. It is an electrical device that, through vibrations, stimulates the genitals and significantly increases pleasure.
Previously, the vibrator was associated with female masturbation, but this has changed. There are also vibrators for men who seek to achieve greater excitement, which will also determine the choice of the most suitable vibrator for each person.
The vibrator is the king of sex toys and, with good reason, the most demanded in online sex shops. Vibrators stimulate, through vibrations, the clitoris, the vaginal area, the anal area or other parts of the body , thus achieving orgasm more intensely.
How to choose a vibrator?
Choosing the best vibrator is somewhat complex, since not only are there many different types of vibrators, but there are also several factors to consider:
- the type of stimulation: G-spot, clitoris, anal or vaginal stimulation.
- the shape: normally visually they tend to have a phallic shape to increase excitement, but there are other surprising shapes.
- the size: choosing the right size is important to feel comfortable and achieve enjoyment and increase the excitement. Whether we talk about vibrators for women or vibrators for men, this must be taken into account especially in the case of penetration, correctly choosing the size, width and length.
- the level of vibration: you can regulate the different speeds of your vibrator, to achieve greater control over your level of arousal. You just have to find out what level of vibration is the most suitable for you or your partner.
- the material from which they are made: silicone and gelatin are the most commonly used materials.
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