14 day money back policy Cancellation and Exchange/Returns PolicyStocked items that do not require assembly:We want you to be happy with your purchase! We have a 14 day money back policy on items that do not require any assembly that are carried as stock items. In the event of you requiring an exchange or refund you will need to arrange a return of the goods to our Sydney Head Office in their original condition with all of their original packaging, accompanied by the original invoice or order confirmation. Your refund will be less any freight charges that have been incurred and in the event that the goods arrive back to Sit Back & Relax in anything other than as new condition we reserve the right not to approve the refund or to pass on any restocking costs as required. Should Sit Back & Relax approve any amount of refund, it will be made via the method of payment you used to make your purchase. Refunds will be processed as soon as the goods have arrived into our warehouse and have been assessed by our Quality Assurance Team.Items requiring assembly or non standard/customised products:Due to the difficult nature of shipping desks we do not offer refunds or exchanges under any circumstances on any of our desk ranges. These also include the Ergotron Workfit Ranges. We advise you to choose carefully the sizing and options when placing your order and if you are in any doubt please contact our friendly customer service team on 1300 748 348 or email
[email protected] and they will be more than happy to help you out. If you make a mistake when processing your order please contact our team ASAP to help rectify this for you.Custom Made Orders:Any order that is custom made is non-refundable once the order is placed and confirmed. At the time of order full payment or a deposit will be taken and this is non-refundable. In the event of you changing your mind once the order has been placed this payment will be forfeited. We strongly recommend that you chat wit