FILA Deals
30 day return policy
30 day return policy We hope that you are happy with your order, however, if for any reason you find the merchandise unsuitable, you may return it for an exchange or refund within 30 days purchase. CONDITION OF GOODSItem/s must be returned unused and in resalable condition, with the original tags still attached; and in the original packaging (packaging must also be in original condition, which includes shoe boxes - see below).Please note that if any shoe boxes are used as packaging or any tape, stickers etc. are applied to the shoe box, it will not be accepted for return. The FILA satchels you receive your online order in, are reusable for your convenience.All footwear must be tried on a carpeted surface to prevent any damaging to the soles until you are certain you would like to keep them.RETURN POSTAGE FEESIf the goods are faulty or incorrect, postage will be covered by FILA. You will receive a postage-paid shipping label to attach.If you are exchanging the goods for a different size, colour or style, the return postage cost will be at the expense of the customer. The replacement items will delivered free of charge.If you are returning goods for a refund because of change of mind or incorrect purchase by the customer, the return postage cost will be at the expense of the customer.PROCEDUREEXCHANGE INSTOREYou may exchange merchandise at any Australian FILA Retail Outlet within 30 days of purchase. Bring your invoice and the items to be exchanged to any of the stores listed on our store locator page.If the value of your original merchandise is more than the value of the item being exchanged for, a credit voucher for the outstanding amount will be issued to you (to be used in store). If the value of your original merchandise is less than the value of the item being exchanged for, you will need to pay the difference.Please note: No cash value will be refunded for any online orders exchanged at store.REFUND OR EXCHANGE ONLINEOnly good purch